Shipping policy
Introduction
Welcome! At Sydney Harbour Boutique, we are committed to delivering your orders promptly and efficiently. Please review our shipping policy for details on our shipping practices.
Shipping Method & Delivery Time
We offer Standard Shipping, with an estimated delivery time of 5-14 business days. Delivery times may vary based on location and external factors beyond our control.
Order Processing
- Orders are processed within 1-2 business days (Monday-Friday).
- Orders placed after 12 PM AEST or on weekends/holidays will be processed on the next business day.
Shipping Rates
We are happy to offer FREE shipping on all ordersโno extra charges at checkout!
International Shipping
We plan to offer worldwide shipping soon! ๐ However, at this time, we only ship within Australia. Stay tuned for updates on international delivery.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to monitor your package.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at love@sydneyharbour-boutique.com within 7 days of delivery for assistance.
Incorrect Address
Please ensure your shipping address is correct before placing an order. We are not responsible for orders delivered to an incorrect address provided by the customer.