Shipping policy

Introduction

Welcome! At Sydney Harbour Boutique, we are committed to delivering your orders promptly and efficiently. Please review our shipping policy for details on our shipping practices.

Shipping Method & Delivery Time

We offer Standard Shipping, with an estimated delivery time of 5-14 business days. Delivery times may vary based on location and external factors beyond our control.

Order Processing

• Orders are processed within 1-2 business days (Monday-Friday).
• Orders placed after 12 PM AEST or on weekends/holidays will be processed on the next business day.

Shipping Rates

We are happy to offer FREE shipping on all orders—no extra charges at checkout!

International Shipping

We plan to offer worldwide shipping soon! 🚀 However, at this time, we only ship within Australia. Stay tuned for updates on international delivery.

Order Tracking

Once your order is shipped, you will receive a tracking number via email to monitor your package.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us at love@sydneyharbour-boutique.com within 7 days of delivery for assistance.

Incorrect Address

Please ensure your shipping address is correct before placing an order. We are not responsible for orders delivered to an incorrect address provided by the customer.