Privacy Policy

Last updated: March 3, 2025

This Privacy Policy explains how Sydney Harbour Boutique (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website sydney-harbour-boutique.com (the “Site”) or use our services (the “Services”).

By accessing or using our Services, you agree to this Privacy Policy. If you do not agree, please do not use our Site.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our Site with the updated “Last updated” date.

1. Information We Collect

We collect personal information in the following ways:

Information You Provide to Us

When you interact with our Services, we may collect:

  • Contact Information: Name, email, phone number, shipping/billing address.
  • Order Details: Purchase history, payment confirmation, and shipping information.
  • Account Details: Username, password, and security information.
  • Customer Support: Messages or inquiries sent to us.

Information We Collect Automatically

We may collect:

  • Device & Usage Data: IP address, browser type, pages visited, and interactions with our Site.
  • Cookies & Tracking Technologies: We use cookies and similar tools to improve user experience and analyze traffic.

Information from Third Parties

We may receive information from:

  • Payment processors (e.g., PayPal, Shopify Payments).
  • Shipping providers to track orders.

2. How We Use Your Information

We use your personal information to:
✅ Process Orders – Fulfill and ship your purchases.
✅ Provide Customer Support – Respond to inquiries and resolve issues.
✅ Improve Services – Enhance website performance and user experience.
✅ Marketing & Promotions – Send special offers and updates (you can opt out anytime).
✅ Security & Fraud Prevention – Detect and prevent fraud.

3. How We Share Your Information

We do not sell your personal data. However, we may share information with:

  • Service Providers (e.g., Shopify, payment processors, shipping carriers).
  • Marketing & Analytics Partners (for advertising and performance tracking).
  • Legal Authorities (if required by law or to prevent fraud).

4. Your Privacy Choices

Managing Cookies

You can control cookies through your browser settings. Note that disabling cookies may affect site functionality.

Marketing Preferences

You can opt out of promotional emails by clicking “Unsubscribe” at the bottom of any email.

Access & Deletion Requests

To request access, modification, or deletion of your data, contact us at love@sydney-harbour-boutique.com.

5. Data Security & Retention

We use security measures to protect your information. While we take precautions, no system is 100% secure.

We retain personal information only as long as necessary for business, legal, or regulatory purposes.

6. International Users

At this time, we only operate in Australia. If international shipping becomes available, we will update this policy accordingly.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

📩 Email: love@sydney-harbour-boutique.com
📍 Address: Sydney, Australia